Nowadays, to decide on their final decision, recruiters rely more on the famous soft skills rather than on a CV that is too smooth. Nearly 33% of recruitments fail (DARES 2015 survey), mainly due to the lack of soft skills. It turns out that the Gamification plays a key role in the development of these essential qualities. Explanations.
Soft skills: essential behavioral skills
Very popular in Human Resources, soft skills are assimilated to behavioral skills. This term refers to the set of human qualities linked to personality. It refers to the emotional intelligence necessary to ensure social cohesion and good understanding. Soft skills are non-technical attitudes that cannot be learned within the walls of school. They reflect a person's abilities to act well in society and to overcome life's difficulties. American universities are the first to emphasize the importance of soft skills and make them selection criteria for admission to colleges.
Unlike hard skills that are acquired through pedagogical education and professional experience, soft skills form the set of transversal and interpersonal skills. Most of the time, they result from extracurricular activities, sports clubs, volunteer activities, and other extra-professional activities or factors. In short, an environment favorable to social relationships. Team spirit, empathy, humility and compassion are among the soft skills that can be learned through relationships with others - in this, we can see a form of Social learning. However, it is also possible to imbue essential soft skills through coaching, psychological therapies, or even gamification.
The soft skills sought after in the professional world
Soft skills are qualities that, in an ideal world, anyone would have, in any field. In the professional world, however, a few stand out from the crowd. Many recruiters require the presence of specific soft skills to accomplish certain tasks.. For example, for sales and management activities, useful transversal skills are:
- The sense of active listening;
- The sense of discernment;
- Audacity with diplomacy;
- A sense of conviction and commitment;
- Flexibility, creativity and initiative;
- The sense of organization.
In order to guarantee professional development and the achievement of goals, and above all to create a harmonious working atmosphere, employees must be highly adaptable. As the world of work is constantly evolving, profiles that manage to develop these soft skills are among the most sought after. Gamification is therefore an indispensable solution.
Soft Skills obtained through gamification
La Gamification is a fun and effective way for learners to learn soft skills. As recruiters increasingly value human values instead of requiring technical skills, the search for these individual qualities is at the heart of the recruitment strategy. HR managers are also trained to know how to identify soft skills in candidates for a position. The different forms of gamification then play a stimulatory role that makes it possible to highlight soft skills such as:
- The ability to manage stress and to keep a cool head: things do not always go as planned, those who know how to bounce back from obstacles always find solutions;
- The ability to deal with complex situations and ambiguous through initiative and teamwork;
- The critical sense And the creativity : analyze the various situations and draw up coherent conclusions to interpret things;
- The communication : relational sense, knowing how to use words wisely, the mastery of gestures and different speeches;
- The goodwill ;
- THEempathy And the flexibility.
Gamification also has a reputation for Boosting employee motivation by transforming tasks that are often monotonous and complex into moments of interaction and fun. These situations contribute to stimulating soft skills such as dynamism at work, professional awareness, team spirit or even a taste for challenge.
Gamification in the search for soft skills during recruitment
In the context of recruitment, gamification allows to observe how candidates react to situations that may occur at work. Thanks to simulation exercises, the subject is immersed in a vr and/or a fictional universe that brings him back to his own nature. This is how managers and human resources perceive the presence or absence of interpersonal skills in candidates.
But beyond soft skills, gamification in recruitment processes also has a diversification role. Indeed, it is always useful for a company to vary the profiles of its employees (age, ethnicity, beliefs, style...). You need several species of plants to make a garden! Gamification also helps to find the different profiles, each with their own soft skills, always in order to ensure the smooth functioning of the company.
