A Customer Success team that lives up to its name
At Beedeez, we don't just “follow up” your projects. We team up with you. Our goal: projects that succeed and learners that progress.
Les numerals that make us proud
9/10of net promoter score recorded on our support
80%platform membership registered internally with our customers
100%Retail customers supported in the deployment of their network
Three areas of expertise, zero improvisation
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Perfect knowledge of the field
Retail, Construction, Health, Industry... our teams speak your language, and know your constraints.
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Controlled large-scale deployments
Multi-sites, multi-trades, multi-profiles: we know how to do it.
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Results-oriented innovation
We don't just “train.” We anchor, we engage, we transform.
Launch
Framework, definition of KPIs, initial training plan.
Test & Learn
Test & learn: we adjust the courses according to feedback from the field.
Consolidation
Large-scale deployment, team leadership, coaching of internal relays.
Success
Impact measurement, feedback and reporting.
Operational excellence
Continuous optimization, training of trainers, sustainable anchoring routines.
Because that's a good start Change everything
At Beedeez, we ensure that your training project does not remain in the cards.
Reinforced support from the start, with a dedicated CSM that co-builds the best launch strategy with you
Early access to the platform to get familiar with the go-live
A clear deployment plan, defined roles, well-identified relays
An internal communication campaign ready to use
And above all: real post-launch follow-up to maintain the momentum over the long term!
We're not letting you go without tools
A comprehensive knowledge base & demos just a click away
From the back office, access all the information on the Beedeez platform and explore the functionalities thanks to the integrated product demos.
A project management tool + a well-supplied catalog
Access a shared space with everything you need: retroplanning, communication guide, graphic charter, ready-to-use templates... As a bonus? A catalog of +200 customizable capsules.
Responsive technical support, directly in your space
Any doubt? A question? Our experts answer you from the back office, without wasting time looking elsewhere.
An active community
Join the Beedeez Club, participate in our webinars and draw on concrete feedback.
Accompaniments adapted to each sector
Retail — Store network
Challenges: high turnover, rapid training, consistent experience
Scenarios: flash onboarding/product training/increasing managerial skills
Training plan: Typical templates for the sector, general training (values, news & DNA of the brand), business training by subsidiary (know-how and interpersonal skills in stores, merchandising...), Commercial training...), Commercial training.
Catering — Restaurant network
Challenges: high turnover, high seasonality, constant quality of service
Scenarios: express onboarding/training in professional skills/transmission of service rituals
Training plan: Typical templates for the sector, general training (values, news, brand DNA...), Product & composition training, Protocol, Equipment.
BTP - Network of construction sites & depots
Challenges: priority security, dispersal of teams, transmission of know-how
Scenarios: integration of security/increased skills in business practices/reminder of specific protocols
Training plan: Typical templates for the sector, general training (values, news, brand DNA...), vocational training and mandatory protocols (installation of a construction site, safety rituals, etc.).
Franchises & networks: we control the distance
Training without a direct hierarchical link? It is possible — and we are already doing it.
With Beedeez, you keep the overview and your relays keep control in the field.
100% remote deployment
Trained and autonomous local relays
Centralized animation, even for a fragmented network
Global monitoring and fine management by type of site or activity
Our customer successes
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Delay: 1 month
300 shops
Result: 85% employee satisfaction
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Delay: 2 months
10 sites
Result: +60% completion of security modules
Vos questions frequent
We talk about it when you want. You are the one who makes Beedeez AI intelligent.
Beedeez support: how does it work?
Am I supported throughout the project? Yes, and not just a little bit. A dedicated CSM follows you from the start and throughout the project. And he does not come alone: educational, technical and sectoral experts also support you, each in his field.
How does the start up happen?
We don't leave you alone with a platform and a tutorial. We co-build your deployment plan together, we equip you (kit com, capsules, retroplanning), and we make sure that everyone is ready before the go-live.
Can I monitor the progress and impact of the training courses?
Yes. With our tracking tools, you can see in real time who is progressing, what is working, and where to adjust. It's fine management, not formal reporting.