We spend a lot of time in our lives learning from others. It is possible to streamline this learning method and apply it within a company. So how do you engage learners with the human-centered design ?
Engaging learners means not imposing training on employees
In a professional world that is constantly changing, companies that do not adapt can be heavily penalized. To remain competitive, companies must offer training to their employees after having taken stock with them during a professional interview. Understanding the needs of your learners is a first step in engaging your learners..
It is common for the training courses offered by companies not to be in line with the expectations of employees and employees may, under certain conditions, refuse the training. In these cases, there is no increase in skills and the company loses competitiveness.
Within learning businesses, the operation differs greatly since the establishment of this type of organization goes beyond the improvement of the skills and development of employees. The aim is to develop more sophisticated learning paths, based on a thorough analysis of the company's needs and an “à la carte” concept based on the expectations of employees, all powered by various technologies capable of supporting this transformation.
Involve employees in company decisions
Vertical management is rooted in mentalities: a handful of managers hold power and responsibilities while the rest of the employees are content to implement the decisions made. It is a bit schematic but it is nevertheless part of our habits: the idea that a small group of individuals runs the entire company is not shocking.
This way of organizing a company puts a lot of pressure on the shoulders of managers while suffocating employees who do not dare to express their talent, their creativity or simply express their desire for development.
In an innovative company, employees have the opportunity to express themselves on important decisions. He benefits from continuous training and develops his ability to adapt to changes.. By developing a training culture, learning companies make their employees more resilient so that they have the skills and knowledge they need to face difficult situations. Thanks to this operation, you will more easily engage your learners.
The training culture in innovative companies pushes employees to be more involved in their work and in company decisions. to give information on the next expected training courses and new needs in terms of skills development.
Know the needs to implement a human-centered design
To set up human-centered training, it is necessary to know who you are addressing in advance:
- What are the educational goals of our target audiences?
- How to respond to them with training andeducational engineering ?
- How do you offer them an attractive, engaging and effective scenario?
To answer these questions, you must go through the creation of personas and dig into the daily frustrations and aspirations of employees.
Best practices for engaging the learner
Managers in charge of setting up a program of Social learning within a company must ensure that processes meet the needs of learners.
Here are some practices for engaging your learners:
- Supporting people and processes: information must be instantly accessible anytime, anywhere and easily assimilated within a limited period of time.
- Adopting a top-down approach: In a learning process, feedback is very important. Managers must take them into account by providing a wide variety of communication channels and by adhering to the principles of social learning themselves.
- Valuing the learner experience: the learner must feel involved in the organization. In order for them to be heard, it is possible to provide them with content curation tools, a space for expression (an internal social network), a trophy system and finally an instant messaging tool.
