The state of field teams in France

Daily life, constraints and efficiency: what field teams are really experiencing in 2026

They keep your operations running. For the first time, more than 1,000 of them are telling us what they are really going through.

A reality on the ground under tension

Behind apparent stability, teams face continuous pressure and instructions that are often misunderstood.

91%

field teams have already applied instructions without understanding why

52%

field teams do not fully understand what is being asked of them

61%

field teams describe their day under constant tension

The difficulties that weigh down daily life

Lack of recognition
34%
Too much work load
30%
29%
Lack of staff
Difficult customers/beneficiaries
24%
Lack of time
21%
17%
Poor communication

Feel a gap between what we ask for and what they can do

61%

Reason #1

The lack of time, not the lack of skills

What would really help them

More time/less
Of pressure
48%
33%
Tools better adapted to the field
26%
Concrete, business-oriented training
Understand the meaning and priorities
23%
More exchanges with colleagues
22%
17%
Managerial support

The feeling of progress is almost unanimous.

95%

And the levers that are popular are pragmatic:

Want more appropriate tools and resources

26%

Progress through exchanges between colleagues

32%

Prefer field demonstration

36%

Chaque secteur a ses propres fractures

46%

Gap tools

best tools (+20 pts)

42%

Structural overload

workload too high (+12pts)

37%

Relationship stress

difficult customers (+13 pts)

35%

Right to make mistakes

right to make a mistake (+21pts)

48%

Lack of exchanges

exchanges as leverage #1 (+16pts)

27%

Sense deficit

bad internal com (+10pts)

Chaque secteur a ses propres fractures

But in fact, who are the field teams?

We did an initial study just for that.

Travailleuse terrain
Two Field Employees

The good news?

We have the solution. And we can show it to you.

Request a demo